Coronavirus Letter to Members & Partner Organizations

Valued OMAG Members and Partner Organizations,

As you are no doubt aware, coronavirus (COVID-19) is rapidly affecting more and more of our daily routines. To slow the spread of the virus, one of the key recommendations from the CDC is to practice “social distancing.” One aspect of “social distancing” involves allowing employees to work from home where possible.

We believe OMAG is well-equipped for most of our employees to work remotely with little to no disruption in our capability to serve our members. Accordingly, many of OMAG’s employees will be working from home either part or full time until the spread of the virus abates.

How will this affect you, our Members?

The answer is, for the most part, not at all. Here’s some of what’s changing and what’s not:

1. You will still be able to reach us at the same phone numbers and email addresses you always have

2. You will still be able to access our website and your information on our portal

3. We will continue to receive your faxes

4. We will be able to access the programs and systems we need to make policy changes, handle claims, etc.

5. We are suspending all meetings of groups at the OMAG offices

6. We are also suspending onsite training/activities at your municipality

Here’s how we can help you deal with #5 and #6 above:

1. Our IT Department can guide you through setting up Skype meetings so that your group can still meet – but through teleconferencing

2. Our Risk Management team can work with you to continue training using other means than onsite classes

To speak with someone in IT for assistance in setting up a Skype meeting for your group that may have been meeting onsite at OMAG, email itsupport@omag.org.

To speak with someone in Risk Management for assistance with alternative training opportunities, contact your regular Risk Management Specialist or Law Enforcement Specialist or email btackett@omag.org.

All our contact information can be found at www.omag.org.

We look forward to continuing to serve you and we are committed to providing you with the same excellent service during this disruptive period. Thank you for being a valued OMAG Member.

Your OMAG Team