The Halloween Edition

Out-of-this-world coverage. Tap Next to begin the mission.

Mission Briefing: Landing on a Fractured World

Welcome to this Halloween edition of OMAG in Action! Every year, we like to add a creative twist to the season. Last year, we guided you down the yellow brick road of Oz. This year, we’ve traveled across the stars, inspired by OMAG’s space-themed booth at the OML Conference. Our story begins when Bison I, the starship crewed by Oklahoma’s municipalities, received a distress signal from a fractured city on the outer rim. Its infrastructure was failing, its systems collapsing, and its people had nearly lost hope. After a hyper-speed journey, Bison I descended through turbulent skies and landed in the city’s core. What we found was a city in crisis. Buildings crumbled, networks flickered, and trust among the people was fractured. The mission: restore stability, repair what is broken, and prove that collaboration has no boundaries—not even the stars. One by one, OMAG’s departments deployed to rebuild, each bringing unique strengths to the effort. Together, they breathed life back into the city. This is their story.

Claims: First Responders on the Ground

The moment Bison I’s landing gear touched the cracked streets, the crew could see just how dire the situation was. Towers leaned dangerously, pipelines hissed with escaping vapor, and frightened citizens crowded the edges of the landing zone. The Claims team was the first to step forward, moving through the chaos with calm determination. Their mission was clear: assess the damage, stabilize the situation, and give people confidence that recovery was possible. They documented collapsed structures, inspected every broken system, and coordinated quick repairs to prevent further harm. To the citizens, it felt as if invisible shields had sprung up around their homes—turning panic into hope.

This is exactly what OMAG’s Claims Department does for your municipality. When unexpected incidents occur—a city vehicle accident, a broken water main flooding a street, an employee injury, or even a major liability claim—our team acts as your first responder. We move quickly to investigate, gather details, and make sure your community is protected every step of the way.

Claims isn’t just about paperwork. It’s about standing beside you when something goes wrong. We handle the stress of the process so your staff can focus on running the city. From small property losses to major events that could rattle an entire town, OMAG’s Claims team helps municipalities get back on their feet faster.

Practical Support

Thorough investigations of claims, so you know every detail is considered.
Fair and timely resolution, easing the burden on your leadership team.
Compassionate communication, because we know claims can be stressful.

Legal & HR: Restoring Order Among the Stars

When Legal and HR arrived, they found confusion and conflict spreading faster than any physical damage. Laws were unclear, leadership was divided, and workers lacked direction. The Legal and HR teams joined forces to stabilize the situation — Legal reestablishing the city’s governance framework, HR rebuilding trust and morale among its people. Together, they restored structure and unity, helping the city find its footing once again.

That same partnership defines OMAG’s Legal and Human Resources departments. Legal provides guidance on compliance, policy interpretation, and risk management — helping cities and towns avoid costly missteps and maintain confidence in their operations. HR complements that mission by focusing on the people behind the policies, offering training, leadership support, and access to OMAG’s Employee Assistance Program. From navigating complex regulations to fostering healthy, effective teams, both departments work together to protect and empower Oklahoma’s municipalities.

Practical Support

Legal: Guidance on compliance, contracts, and risk prevention.
HR: Leadership and employee support, sample policies, and EAP access.

Underwriting: Mapping the Way Forward

With the most urgent dangers stabilized, the crew needed direction. Streets crumbled into chasms, power lines tangled across districts, and hazards lurked at every turn. The Underwriting team unfurled glowing star charts, mapping the city’s weaknesses and charting safe paths forward. Their careful planning showed leaders where to focus their resources and how to rebuild with resilience. What once looked like chaos began to take shape as a strategic map for recovery.

This is what OMAG’s Underwriting team does for municipalities across the state. Insurance can sometimes feel like wandering through a galaxy of unknowns, but our underwriters analyze every detail, anticipate risks, and provide coverage designed to fit your unique needs.

Practical Support

Guidance on policy choices and renewals.
Assessments of potential risks to keep your city covered.
Thoughtful planning to ensure municipalities are prepared for both today and tomorrow.

Navigation Notice: Stay on Course with Claim Deadlines

90 days from Date of Loss to file claims for Auto Damages
90 days from Date of Loss to file claims for 1st party Auto, Miscellaneous, or Mobile Equipment Damages
Property Losses – 1 year from Date of Loss to file a claim
Tort Claims – All 3rd party liability claims need to be filed in writing within 1 year of the Date of Loss

Anything filed beyond that is deemed statutorily denied.

Insurance Services: Rebuilding the Communications Array

As the recovery advanced, citizens still felt disconnected. Without reliable communication, they struggled to know where to go, what to do, or how to access help. The Insurance Services team activated massive communication arrays, ensuring every neighborhood received clear signals of support and guidance. Suddenly, hope wasn’t just whispered — it was broadcast across the city.

This is what OMAG’s Insurance Services team does for our members. They travel across the state to connect directly with municipalities, review policies, and ensure that you understand your coverage. Beyond coverage, they highlight value-added services and grants, making sure you’re aware of every resource available.

Practical Support

Policy reviews that clarify your options.
Access to grants and programs that strengthen resilience.
Direct communication that keeps you informed and supported.

Finance & Technology: Powering Up the City’s Core

When the crew of Bison I reached the city’s underground core, they found flickering power lines and systems barely holding together. Working methodically, the Finance and Technology teams brought stability back to the planet’s infrastructure, restoring energy flow, reconnecting data networks, and ensuring every district could function again. Their mission wasn’t just to bring the city back online; it was to make sure it stayed strong long after the ship departed.

That same spirit guides OMAG’s Finance and Technology departments here in Oklahoma. Together, they serve as the engine that powers everything we do, quietly ensuring our operations are smooth, our systems secure, and our members fully supported.

Finance oversees OMAG’s resources with precision and transparency. Every premium payment, financial transaction, and investment is handled carefully so members can trust that their contributions directly support strong coverage and meaningful value-added services. Their stewardship allows OMAG to continue offering stable rates, financial strength, and the reliability our members count on year after year.

Technology, meanwhile, powers the digital systems that connect OMAG to its members. From maintaining the secure Member Portal to managing online access to coverage details, claims information, and training tools, the Technology team ensures everything runs efficiently. They also lead our cybersecurity initiatives, protecting both OMAG and our members from the increasing digital threats municipalities face. Through our Cybersecurity Grant Program and ongoing technology support, we’re helping cities and towns strengthen their defenses in a constantly changing environment.

Practical Support

Finance: Transparent and dependable premium payment support, ensuring every member interaction is accurate and efficient.
Technology: Secure access to the OMAG Member Portal, cybersecurity grant opportunities, and continuous improvement of our digital systems.

Risk Management: Training a City to Stand Strong

Even with power restored and structures rebuilt, the citizens still worried about the next disaster. Risk Management gathered them in the city square, teaching safety practices, providing new equipment, and showing leaders how to identify risks before they turned into crises. With every training session, the people grew stronger, more confident, and better prepared for what lay ahead.

That’s the essence of OMAG’s Risk Management team. We don’t just respond when things go wrong. We help you prevent problems before they happen. From safety training for city staff to specialized courses for law enforcement and public works, we equip municipalities to face risks with confidence.

Practical Support

Free safety training and professional development.
Grants for equipment, cameras, and sanitary sewer services.
Risk assessments and on-site support to address hazards early.

Mission Complete: A City Restored

The once-faltering city now glows with renewed life. The mission to restore the city is complete. Not just because the damage was repaired, but because the people now have the knowledge, tools, and confidence to protect their home long after the ship leaves orbit.

As the crew looks down from the observation deck, the view is breathtaking: a city transformed through teamwork, expertise, and shared purpose. It’s a vision that mirrors OMAG’s mission here in Oklahoma, helping communities rebuild, grow stronger, and face challenges with resilience.

Back home, OMAG’s departments continue their work every day, not on distant planets, but in the cities and towns that make up our state. Claims ensures that when the unexpected happens, help is already on the way. Underwriting provides the insight and foresight that keeps your coverage strong. Legal stands beside municipal leaders to navigate complex statutes and compliance. Insurance Services builds lasting connections and ensures members understand every aspect of their coverage. Finance and Technology power the systems and tools that keep OMAG running with precision and security. And Risk Management equips cities with the training, resources, and support they need to prevent the next crisis before it begins.

Each department plays a unique role, but together, they embody the same principles that guided the crew of Bison I: collaboration, preparation, and service. That partnership is what allows OMAG to stand apart, not simply as an insurance provider, but as a trusted ally invested in every community’s success.

Every training attended, every grant awarded, and every claim resolved strengthens the fabric of our collective mission: to protect Oklahoma’s municipalities and help them thrive. Like the citizens of the restored city, our members are empowered, informed, and ready to face the future with confidence.

As Bison I lifts from the surface, we’re reminded that every mission begins and ends with the same truth. Together, we are stronger. And just like the stars that guided our fictional voyage, OMAG will continue to light the way for Oklahoma’s cities and towns, no matter what challenges lie ahead. Happy Halloween, and thank you for letting us serve beside you, from the heart of Oklahoma to the farthest reaches of imagination.

News & Events

Oklahoma Festivals & Events

Oct 17–18: Poteau Balloon Fest – Poteau, OK
Oct 18: Guthrie Wine and Craft Festival – Guthrie, OK
Oct 18: Harvest Spoon Chili Festival – Okmulgee, OK
Oct 22–26: Fall-A-Days – Woodward, OK
Oct 24–25: McAlester Oktoberfest – McAlester, OK
Oct 25: Stigler Rod and Custom Fest – Stigler, OK
Oct 25: Wewoka Sorghum Festival – Wewoka, OK
Oct 25–26: Altus Balloon Festival – Altus, OK
Oct 25–26: Heavener Runestone Viking Festival – Heavener, OK
Oct 31–Nov 1: Red Autumn Art Festival – Sallisaw, OK
Oct 31–Nov 2: Choctaw Powwow – Durant, OK
Nov 1: Another 48 Hours Music Festival – Atoka, OK
Nov 1: Cotton Festival and Chili Cook-Off – Frederick, OK
Nov 2: Woodward Dia de los Muertos Celebration – Woodward, OK
Nov 8: Edmond International Festival – Edmond, OK
Nov 14–16: Beavers Bend Folk Festival & Craft Show – Broken Bow, OK
Nov 15: Chigger Chase – Ardmore, OK
Nov 19–23: Rock Fest – Davis, OK
Nov 21: Lights on Eufaula – Eufaula, OK
Nov 28: Enid Lights Up the Plains – Enid, OK
Nov 29: Hometown Christmas – Waynoka, OK
Dec 2: Chocolate Festival – Clinton, OK
Dec 4: Home for the Holidays – Tuttle, OK
Dec 4: Old Tyme Christmas – Tonkawa, OK
Dec 6: Honey Festival – Minco, OK
Dec 20: Merry Mitchmas 5k & 10k – Edmond, OK
Dec 31: Ringing In at Redbud – Owasso, OK

Upcoming Dates

October 23–24 · OMJA Conference · Shawnee, OK
October 27–29 · Sanitary Sewer Expo · Enid, OK
October 29 · MCO Workshop · Moore, OK
November 5–6 · MESO Fall Conference · Shawnee, OK
November 5–7 · OCEA Basic Code Class · Oklahoma City, OK
November 6 · MC&T Training · Woodward, OK
November 6–7 · OAMA Fall Conference · Midwest City, OK
November 13 · New Officials Institute · McAlester, OK
November 19 · OMHRP · OMAG Training Room
December 3 · LocalGovU Train-the-Admin

Quarterly Riddle

I AM EVERYWHERE AND NOWHERE. I STRETCH ACROSS GALAXIES YET FIT INSIDE A SINGLE SPARK. I CONNECT EVERY PLANET, EVERY SIGNAL, AND EVERY HEARTBEAT OF THE STARS. YOU CANNOT SEE ME, BUT WITHOUT ME, NOTHING MOVES, NOTHING CHANGES, NOTHING LIVES.

Answer: Energy.