Artificial intelligence isn’t replacing your work, but it can absolutely elevate it. This virtual training, Demystifying Prompt Engineering, walks participants through the practical side of working with AI so they can communicate more effectively with modern tools and improve everyday tasks. Using real examples and a simple framework, attendees will learn how to avoid common pitfalls, strengthen their prompting skills, and apply AI responsibly in municipal workflows.

This session covers topics highlighted in the presentation materials, including how AI generates text, why human oversight matters, and how to use techniques like the C.H.E.F. Method to craft clearer, more effective prompts. Whether you’re brand new to AI or looking to sharpen your skills, you’ll leave with strategies you can apply immediately in your role.