Caring For Oklahoma Municipal Cemeteries (Part II)

As a service to our members, OMAG’s Risk Management Services Department has developed a series of articles addressing various challenges and issues municipal cemetery caretakers might face.  Although tort claims generated from cemeteries aren’t at the top of the frequency or severity list, these types of claims don’t bode well for our public image and are most certainly preventable.

Maintenance work in a cemetery is unlike other landscaping jobs.  Issues like equipment safety and proper use of tools are important. But equally important is the ability to see your work as visitors to your facility would see it.  This approach requires excellent attention to detail. When family or friends visit, all they will see is the condition of their loved one’s grave. You want to make sure that what they see is a clean well-maintained site.

Municipalities should identify and adhere to “best practices” when it comes to cemetery lawn maintenance.  These best practices, when observed, are likely to cause the least damage to both the cemetery landscape and, in particular, the stone markers.  These recommendations, however, are not intended to represent a “one-size-fits-all” approach to landscape maintenance.  Every cemetery is different – the topography is different, the composition of the lawn is different, its public use is different, even the funding available for maintenance is different.  Any “best practices” provide guidance that must be customized to each cemetery’s specific and particular needs.

"When family or friends visit, all they will see is the condition of their loved one's grave. To ensure what they see is a clean well-maintained site, municipalities should adhere to "best practices" when it comes to cemetery lawn maintenance."

The single most damaging lawn maintenance activity (to stones) is mowing.  In addition, mowing is frequently the single largest cemetery expenditure.  It is critical that lawn mowing is done in a manner the protects the monuments, as well as the lawn.  The most serious issue is the routine removal of grass in the immediate vicinity of gravestones and tombs.  The best practice is to mow to within 12-inches of markers and finish the work using hand shears.  This approach, however, is almost universally cost prohibitive.  Another approach is the removal of grass around the bases of stones.  The solution is usually discouraged since it creates an unnatural and unattractive landscape and its long-term maintenance creates additional costs and threats to the stone (especially since there will be an inclination to use weed killer as a simple solution).

Gravestone damaged by improper mowing techniques. The single most damaging lawn maintenance activity (to stones) is mowing.

Gravestone damaged by improper mowing techniques. The single most damaging lawn maintenance activity (to stones) is mowing.

The best workable solution is to use no power mower within 12-inches of the markers.  Weed whips (rotating nylon filament trimmers) may then be used – with extreme care – to finish the job up to the stone.  For these procedures to cause minimal damage, four precautions are absolutely critical:

  1. The maintenance crew must be carefully trained and closely supervised.  They must understand the historic markers are very fragile and that the activities used on residential or commercial grounds are unacceptable for historic cemeteries.

  2. Only walk behind mowers should be used – riding mowers offer too little control and operators are too inclined to take chances in an effort to speed the mowing up and get on to another job.

  3. All mowers – even when used no closer than 23 inches – must have bumper guards installed to offer additional protection.  This can be achieved by using cable ties to attach closed cell foam, such as that used for the insulation of pipes, to the sides, front, and rear of all mowers.

  4. The nylon string in the trimmers must be the lightest gauge possible – no heavier than 0.09 inch.
     

Gravestone damaged by improper trimming techniques. Weed whips may be used - with extreme care - with the lightest possible nylon string.

Gravestone damaged by improper trimming techniques. Weed whips may be used - with extreme care - with the lightest possible nylon string.

Perhaps the best protection from mower damage, however, is the active involvement of the superintendent in the oversight of the landscape maintenance operations – inspections should be made during and after mowing operations.

Look for future articles, publications, and training events that will assist you in maintaining and managing your municipal cemetery.
 

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Does Your Municipality Have a Fog Problem? - What IS FOG?

Does Your Municipality Have a Fog Problem? - What IS FOG?

FOG is a widely-used acronym for “fats, oil and grease”, the substance that most commercial kitchens produce as a byproduct of cooking and food preparation. Fats, oil and grease typically make their way into the wastewater when dishes are being washed or kitchen equipment is being cleaned.

Grease that accumulates in pipes and plumbing fixtures, in sewer lines and in sewage treatment plants creates numerous, expensive problems. As a result, most wastewater systems in North America and in many countries around the world require fats, oil and grease to be removed from wastewater before that effluent enters the sewer system.

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Excavation

Public Works has many different hazards workers need to be aware of and the municipality must have procedures to insure workers are protected.  One issue to consider is Excavation.  Print the brochure below to share with your employees who may need to know about this hazard.

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Courtesy Vehicles at Airparks - Are We Covered?

Courtesy Vehicles at Airparks - Are We Covered?

The responsibility to respond to our members' coverage questions and provide coverage interpretation primarily falls on OMAG’s Underwriting and Member Services Departments with support provided by OMAG’s Legal and Risk Management Departments. Providing a clear and consistent response to these inquiries is always our goal.

Our members occasionally ask “If we provide a courtesy vehicle to visitors at our airpark, are we covered?”

Our Municipal Liability Protection Plan (MLPP) provides that coverage is afforded to “Any other person while using an owned automobile with the permission of the named plan member, provided that the person’s actual operation or other actual use of the automobile is within the scope of such permission… “

If the city has scheduled a vehicle on the policy with the appropriate coverage and the city gives an individual permission to drive the vehicle, the city is provided coverage under the plan.

We would suggest that you work with your City Attorney to draw up a Courtesy Car Agreement (example provided below). The driver’s personal information, along with the appropriate city employee signature should be required. The stipulation to stay within city limits is strongly suggested as well as requiring a time and date for the vehicle to be returned.  Any requirement to replace the fuel should be at the discretion of the city.

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OKIE811 Membership Required

OKIE811 Membership Required

In April 2016 Governor Fallin signed HB-1951, which requires all Oklahoma municipalities with underground lines to register/become a member of Oklahoma One-Call, or OKIE811.  The law became effective November 1, 2016.

Members are expected to fully utilize One-Call and 811 to ensure notifications are made to have underground lines located, to participate with all other members in protecting excavators from injury and to protect all underground facilities/lines from damage.

To date, very few Oklahoma municipalities have complied with the law by registering as One-Call members.  This is just a friendly reminder from OMAG to attend to this task.  In addition to the importance of complying with state law, a municipality fully participating in the program receives the benefit of protecting their underground lines from damage, and enhances their ability to receive compensation when their lines ARE damaged by others.

Visit the OKIE811 website at http://www.okie811.org/join-now/ to begin the membership application process.  If you have questions, contact them at (800) 522-6544 or MemberServices@okie811.org.

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"Root Cause" Accident Investigation - Not a Band-Aid, but a Solution

"Root Cause" Accident Investigation - Not a Band-Aid, but a Solution

In route to repair a water main leak, a newly hired backhoe operator drifts to the edge of the road and slams into the back of a car, injuring a mother waiting for her kids to get out of school. 

The young operator is near tears, the supervisor overflows with accusations, another worker slams their hand in a door. Everything is confusion.

Eventually, when the mess is sorted out, the safety coordinator will investigate the accident. He learns the steering and brakes on the backhoe were bad. Someone will get blamed, and the equipment issues will be repaired.  The safety coordinator, overwhelmed by the demands on his time, will go off to fight the next fire. 

This is not an extreme case.  Accidents are handled like this every day. At best, this type of approach deals with symptoms and not the actual or root cause.  In a few days, another piece of equipment, perhaps a manifold at the water plant, will fail.  Someone else will be injured or maybe killed.  The plant will shut down for a while and the damage will be repaired, but the risks will remain.

To identify and control risk, an accident investigation must get to root causes. Why was a new employee operating the backhoe?  How much training had they received?  Why wasn’t the faulty equipment taken out of service immediately?  Why wasn’t it clearly tagged out of service? Reported? Was the equipment regularly inspected?  Is there a preventative maintenance program? What must be changed in maintenance, training or safety to keep this from happening again?

Accident investigation should be a critical part of overall safety program strategy. Done correctly, it can enhance safety and reduce costs.  All accident investigations should be conducted in a professional manner and should always focus on causes: the why's. Using the 5 “Why’s” of a typical Root Cause Analysis allows the employer to discover the underlying or systemic, rather than the generalized or immediate, causes of an accident.  Correcting only immediate cause may eliminate a symptom of the problem, but not the problem itself. The more incidents that are reported, the more problems can be investigated and resolved. The more problems solved, the safer and more cost effective the operation will be.

The fact is that the only difference between a near miss and a catastrophe may be chance. That's why every potential problem should be resolved. 

For more information on conducting accident investigations, and developing a Root Cause Analysis please view “Incident [Accident] Investigations: A Guide for Employers” https://www.osha.gov/dte/IncInvGuide4Empl_Dec2015.pdf

Accidents and injuries are not a cost of doing business; all are preventable!

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Keep Older Workers Safe! Tips For an Aging Workforce

Keep Older Workers Safe!  Tips For an Aging Workforce

By 2020, one in four American workers will be over 55, according the U.S. Bureau of Labor Statistics (BLS). To raise awareness of the health and safety issues affecting older workers, the National Institute for Occupational Safety and Health (NIOSH) developed a web page with information to help employers match the needs of an aging workforce (https://www.cdc.gov/niosh/topics/productiveaging/).

According to NIOSH, older workers tend to experience fewer workplace injuries than their younger colleagues, perhaps due to their experience and their lowered likelihood to take risks.  However, when older workers are injured the health care costs are higher and the recuperation period is longer. In addition, statistically there has been a dramatic jump in fatalities around age 60.

The following are some of NIOSH’s tips for keeping older workers safe:
    Match Tasks to Abilities: Everyone benefits when workers are able to perform their jobs well.  If older workers have physical limitations, assign them to tasks that do not require them to strain beyond their ability. Consider using self-paced work and splitting physically strenuous work up with self-directed rest breaks.
    Manage Hazards: When assessing hazards in the workplace, make sure to consider whether conditions that might not be hazardous for younger employees could pose a problem for older workers.  For example, a noisy work environment might not bother a 25-year-old (though you should still assess noise levels and provide hearing protection if necessary), but an older worker in the same environment might have difficulty hearing coworkers to communicate about important safety issues.
    Consider Ergonomics: Provide and design work environments that address ergonomic concerns. Examples include better illumination, screens and surfaces with a minimum amount of glare and ergonomic sit/stand workstations.  In addition, the use of ergonomically designed tools for high frequency task should also be taken into account.
    Invest in Training: It should be a priority to build work skills at all age levels. Older and younger workers can learn from each other, with older works serving as mentors and sharing their experience, and younger workers helping older workers adapt to new technologies.
    Manage Return to Work Process: Statistics and anecdotal evidence have shown that employees   recover more quickly from injury and illness when they’re at work.  Proactively managing reasonable accommodations and the return-to-work process, is a win-win situation.
    Train Supervisors: Train specifically on the issues associated with an aging workforce and the best way to address them.

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Hearing Protection - "What Did You Say?"

Hearing Protection - "What Did You Say?"

“Blindness separates us from things but deafness separates us from people.” – Helen Keller

Human beings are social creatures: we drive in packs on the highway, we constantly use social media and we enjoy family and friend get-togethers.  A major part of our ability to socialize involves our ability to hear and communicate.  We all have someone in our family, or know of someone, that has difficulty hearing or diagnosed hearing loss.  We start a conversation with them but soon tire of repeating ourselves and eventually we avoid speaking to them altogether.

Approximately 15% of Americans between the ages of 20 and 69, or 26 million Americans, have hearing loss that may have been caused by exposure to noise at work or in leisure activities. The best prevention approaches for high noise levels are: remove the noise, remove the worker and then protect the worker by using Hearing Protection Devices (HPD). HPD are a type of Personal Protective Equipment (PPE) worn to reduce (not eliminate) the level of sound entering the ear. PPE is the last line of prevention for a hazard; however, for most situations, HPD are the main defense against Noise Induced Hearing Loss (NIHL).

When should you wear HPD:
    If the noise is measured at 85dB and above
    If you must raise your voice for a person 2-3 feet away to hear you
    If, after leaving the noise area, sounds are “dull, flat or muffled”
    If your ears “ring” after exposure to noise

It’s a good idea to wear HPD with these types of equipment:
    Lawn Mowers and Weedeaters
    Gas Powered Demolition Saws
    Pneumatic Impact Tools

Noise Reduction Ratings (NRR) are required to be printed on all HPD, to aid the wearer in selecting the correct protection for a situation.  The NRR value provides information on the measured reduction of noise in a laboratory setting.  In real world protection, NRR values are overestimated; as such, the National Institute of Occupational Safety and Health (NIOSH) recommends derating HPDs to provide the user a more accurate NRR value in real world situations. NIOSH suggests derating ear muffs by 25%, foam plugs by 50% and molded flanged plugs by 70%.  For example, if you have a pair of foam ear plugs with a NRR=30dB, derating by 50% results in an estimated noise reduction of 15dB.  It should be noted that derating is still only a rough guide and actual protection can vary.

Noise Induced Hearing Loss can be prevented by using the correct hearing protection for your situation and wearing it properly. Failing to use HPD or using it incorrectly, even during short exposures, can have negative consequences; and once noise-induced hearing loss occurs, it cannot be cured or reversed.

The decisions we make today will affect our quality of life on down the line.  It may be easy to convince yourself that everything is okay: “I will only be using the equipment for an hour,” “My ears only ring for a little while after work,” and “It’s part of the job.”  This kind of shortcut is a bad idea in the long run.  Make the right choice and wear your hearing protection.

For more information on Noise Induced Hearing Loss or Proper Use of Hearing Protection Devices please check out OSHA.gov, use the OSHA quick-card at https://www.osha.gov/Publications/3498noise-in-construction-pocket-guide.pdf

Stay tuned to OMAG’s YouTube channel for a video on Hearing Protection soon.

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Caring for Oklahoma Municipal Cemeteries (Part 1)

Caring for Oklahoma Municipal Cemeteries (Part 1)

As a service to our members, OMAG’s Risk Management Services Department has developed a series of articles addressing various challenges and issues municipal cemetery caretakers might face.  Although tort claims generated from cemeteries aren’t at the top of the frequency or severity list, these types of claims don’t bode well for our public image and are most certainly preventable.

To our citizens, or customers, a cemetery serves two purposes, (1) the burial of loved ones and (2) a place where the living memorialize the dead.  Cemeteries are scattered across the landscape and are found in almost all communities. In addition, many of our cemeteries predate statehood.  Cemeteries and their symbols guide us into the past. Markers tell us not only about the individual who died, but the marker’s appearance and placement provides information about the society from which the individual departed. The symbols and text inscribed on markers contain important information for understanding the past. Consequently, cemeteries and markers are studied by art historians, folklorists, cultural geographers, archaeologists, anthropologists, genealogists, and historians. When cemeteries are ignored and allowed to deteriorate, and markers are damaged or destroyed, society loses important information about the past. Ultimately, an important part of ourselves is lost.

Maintenance and preservation of our cemeteries go hand in hand and are performed out of respect for those who are buried. Maintenance is simple, but may not be easy.  Keeping the grass mowed, trees trimmed, and good lighting not only enhances the overall look of the cemetery to the general public but also discourages vandalism.  Proper use of tools to keep cemeteries free of grass and limbs must be observed diligently in cemetery maintenance. Power mowers and weed eaters, when carelessly used, have and can still scar and break tombstones, especially old ones since they are usually made of softer stone. So, to minimize damage to old stones, grass near these stones should be pulled by hand. When power mowers and weed eaters are used guards should be in place to deflect any debris that is being thrown that may cause damage to the stones. When mowing, it is best to use a mulching mower when possible since there is not an outward discarding of debris. Any cracked or broken stone should be addressed immediately so to minimize further damage to the stone.

Lighting is also essential to maintain security in a cemetery. Lights should be checked regularly
and changed if needed. Good lighting reduces the chance of vandalism. It is cheaper to change a
bulb than repair vandalized stones. A well-lit cemetery draws the public to keep an eye on the
cemetery which deters vandalism. A regular check of the cemetery is also essential. Look for stones that have cracked, been damaged or destroyed, and address the defects as soon as possible.  Also, check fences for needed repairs and vandalism.

Day-to-day, periodic, and long-term maintenance are essential components of a long-term plan to ensure the continued preservation of any cemetery. The establishment of a continuous maintenance program is the most effective preservation activity that can be performed by a municipality. A well-kept cemetery will discourage unwanted behavior within your site. A plan that includes maintenance, landscaping, training, and funding of a permanent work force will help preserve your cemetery.  

Look for future articles, publications, and training events that will assist you in maintaining and managing your municipal cemetery.

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Fall Hazards

Public Works has many different hazards workers need to be aware of and the municipality must have procedures in place to insure workers are protected.  One issue to consider is Fall Hazards. Print the brochure below to share with your employees who may work around these hazards.

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