This course was developed as an introduction for the communications professional. Topics include: striving for excellence, prioritizing calls, handling missing children calls, Open Records Act, and stress management. The course is approved for 4 hours of continuing education credit by CLEET. There is no cost to attend the course. It will be held September 9, 2016 at the Western Technology Center, 301 Western Dr., Elk City, OK73644, and will last from 8:00 a.m. to 5:00 p.m. Please contact Kevin McCullough at firstname.lastname@example.org or (800) 234-9461 for more information.